by José Luis Vilariño | Oct 4, 2023 | Digitization of processes, Health, Health Core
When a client uses different channels to carry out an action with a health company, be it purchasing insurance or requesting a medical authorization, they usually perceive a lack of coordination in the insurer. Even if the customer has a website, chat, app, social...
by José Luis Vilariño | Sep 10, 2023 | Digitization of processes, Health, Health Core
Describing in a simple and comprehensible way a new insurance business model in the health insurance sector, as an alternative to the current model, goes beyond technology and software development, although digitalization plays a key role in it. This is the aim...
by Amelia Uceda | Sep 7, 2023 | Digitization of processes, Health, Health Core
When I think about what I have learned working in the insurance industry, I find that it has been the experience that has helped me to solve problems and improve things. Day-to-day business experiences and thinking and reflecting on those experiences. One of the keys...
by Amelia Uceda | Aug 11, 2023 | Digitization of processes, Health Core, On line appointment
Asking a patient to prepay all or part of the service or consultation at the time of booking is an unusual practice in the private healthcare system, but it is an option available to medical professionals and centres. Advance payment is common in some sectors...
by Ana Sánchez | Jul 19, 2023 | Digitization of processes
Digitalization and automation are two terms that are often related. But what exactly is the difference between digitalization and automation? The RAE (Royal Academy of the Spanish Language) defines the word digitalize as: “to convert or encode into digits...
by Ildefonso García-Correa | Jun 28, 2023 | Digitization of processes, Technology Consulting
Gottfried Wilhelm Von Leibniz ((1646-1716) was one of the forerunners of computing. He designed the first machine that could perform the four arithmetic operations: addition, subtraction, multiplication, and division. His “calculating machine” was capable...