by Ildefonso García-Correa | Oct 12, 2023 | Services, Telecommunications
Spanish Chamber of Commerce in the United Kingdom held its 12th Annual Gala Dinner at the Waldorf Hilton in London on October 4, 2023. José María Álvarez-Pallete, CEO of Telefónica, was the guest of honor. The event of the year The Gala Dinner is one of the most...
by José Luis Vilariño | Oct 4, 2023 | Digitization of processes, Health, Health Core
When a client uses different channels to carry out an action with a health company, be it purchasing insurance or requesting a medical authorization, they usually perceive a lack of coordination in the insurer. Even if the customer has a website, chat, app, social...
by Ildefonso García-Correa | Sep 26, 2023 | Data quality, Quality and improvement
Quality, not because it is a hackneyed word, has ceased to be important in all aspects of life. Taking this idea to our business, thinking of someone who is not in line with what we do, we can incorporate an explanation such as “Software Engineering and...
by José Luis Vilariño | Sep 10, 2023 | Digitization of processes, Health, Health Core
Describing in a simple and comprehensible way a new insurance business model in the health insurance sector, as an alternative to the current model, goes beyond technology and software development, although digitalization plays a key role in it. This is the aim...
by Amelia Uceda | Sep 7, 2023 | Digitization of processes, Health, Health Core
When I think about what I have learned working in the insurance industry, I find that it has been the experience that has helped me to solve problems and improve things. Day-to-day business experiences and thinking and reflecting on those experiences. One of the keys...
by Amelia Uceda | Aug 11, 2023 | Digitization of processes, Health Core, On line appointment
Asking a patient to prepay all or part of the service or consultation at the time of booking is an unusual practice in the private healthcare system, but it is an option available to medical professionals and centres. Advance payment is common in some sectors...