by José Luis Vilariño | Oct 4, 2023 | Digitization of processes, Health, Health Core
Table of Contents Toggle 1. Online Subscription.2. Omnichannel. When a client uses different channels to carry out an action with a health company, be it purchasing insurance or requesting a medical authorization, they usually perceive a lack of coordination in the...
by Ildefonso García-Correa | Sep 26, 2023 | Data quality, Quality and improvement
Quality, not because it is a hackneyed word, has ceased to be important in all aspects of life. Taking this idea to our business, thinking of someone who is not in line with what we do, we can incorporate an explanation such as “Software Engineering and...
by José Luis Vilariño | Sep 10, 2023 | Digitization of processes, Health, Health Core
Table of Contents Toggle 1. The new role of insurance companies.2. Iteractivity. On-line health. Mobility. Accessibility.3. Unified Personal Health Record. Integration of clinical information.4. General Prescription Repository.5. Health Assistants.6. New relationship...
by Amelia Uceda | Sep 7, 2023 | Digitization of processes, Health, Health Core
When I think about what I have learned working in the insurance industry, I find that it has been the experience that has helped me to solve problems and improve things. Day-to-day business experiences and thinking and reflecting on those experiences. One of the keys...
by Amelia Uceda | Aug 11, 2023 | Digitization of processes, Health Core, On line appointment
Table of Contents Toggle In this context, several questions can be asked:1. Why don’t patients come to a booked appointment?2. What problems are caused by failure to keep booked appointments?3. What can be done to ensure that patients keep their appointments?4....
by Ana Sánchez | Jul 19, 2023 | Digitization of processes
Digitalization and automation are two terms that are often related. But what exactly is the difference between digitalization and automation? The RAE (Royal Academy of the Spanish Language) defines the word digitalize as: “to convert or encode into digits...