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User Experience in Health Insurance: Semantic Web

User Experience in Health Insurance: Semantic Web

by José Luis Vilariño | Feb 6, 2024 | Digitization of processes, Health, Health Core

Table of Contents Toggle 1 Customer Experience in health insurance.2 Semantic Web Structure Health Insurance.3 Semantic Web Process Health Insurance.Process 1 – Semantic search engineProcess 2 – Service selectionProcess 3 – Policy underwritingProcess...
The Digital Portfolio of Services in Health Insurance

The Digital Portfolio of Services in Health Insurance

by José Luis Vilariño | Dec 15, 2023 | Digitization of processes, Health, Health Core

Table of Contents Toggle 1 What is the service portfolio?2 Digital Portfolio of Services3 Advantages of the Digital Portfolio of Services4 The Digital Portfolio of Services in the management of exclusions   1 What is the service portfolio?   One of the...
The health questionnaire in health insurance underwriting

The health questionnaire in health insurance underwriting

by José Luis Vilariño | Nov 13, 2023 | Digitization of processes, Health, Health Core

Table of Contents Toggle 1 Digital Health Form.2 Type of questionnaire for risk selection2.1. Detailed health questionnaire:2.2. Short health questionnaire:2.3. No health questionnaire:2.4. Health questionnaire conducted by a physician or AI assistant.3 Individual or...
Health Insurance: The Videoconsultation Kit

Health Insurance: The Videoconsultation Kit

by José Luis Vilariño | Oct 18, 2023 | Digitization of processes, Health, Health Core

Table of Contents Toggle 1 Videoconsultation for healthcare professionals2 Videoconsultation requirements for health professionals3 Daily operations: face-to-face consultation / video-consultation4 Table of Contents 1 Videoconsultation for healthcare professionals...
Health Insurance: Online Underwriting and Omnichannel

Health Insurance: Online Underwriting and Omnichannel

by José Luis Vilariño | Oct 4, 2023 | Digitization of processes, Health, Health Core

Table of Contents Toggle 1. Online Subscription.2. Omnichannel. When a client uses different channels to carry out an action with a health company, be it purchasing insurance or requesting a medical authorization, they usually perceive a lack of coordination in the...
6 principles for a new health insurance model

6 principles for a new health insurance model

by José Luis Vilariño | Sep 10, 2023 | Digitization of processes, Health, Health Core

Table of Contents Toggle 1. The new role of insurance companies.2. Iteractivity. On-line health. Mobility. Accessibility.3. Unified Personal Health Record. Integration of clinical information.4. General Prescription Repository.5. Health Assistants.6. New relationship...
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  • Telcoinsurance, the new symbiosis
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