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This is how Delonia achieved ISO certifications

by Ildefonso García-Correa | Aug 22, 2024 | ISO, Quality and improvement

We had the opportunity to conduct an interview with our colleague Flávia Condé. Flávia Condé (Project Manager) to explain to us the process that allowed Delonia to achieve ISO certifications. Flávia, to begin with, could you tell us a little about your professional...

Delonia obtains three new ISO certifications

by Ildefonso García-Correa | Aug 9, 2024 | ISO, Quality and improvement

Thanks to the work of our team and its efforts over the last two years in terms of processes and regulatory compliance, Delonia has achieved certification in these three ISO standards systems, in line with the search for continuous improvement and added value in the...

The welcome experience in digital health

by José Luis Vilariño | Jul 11, 2024 | Digitization of processes, Health Core, Technology Consulting

Table of Contents Toggle 1. User experience in Digital Health.2. Digital Health Welcome Experience.3. The four steps of the welcoming experienceActivationWelcome experience landing pageRecommended actionsPrivate Area 1. User experience in Digital Health. ...

Trial and error: success through failure

by Ildefonso García-Correa | Jun 28, 2024 | Quality and improvement

Learning from mistakes is more than just a catch phrase, it is an effective method to solve problems. In the English-speaking world it is known as the trail and error method. One of the bases of this method is the iterative process a cyclical technique where each step...

Service Authorizing Center

by José Luis Vilariño | May 24, 2024 | Digitization of processes, Health Core, Technology Consulting

Table of Contents Toggle 1. Definition of Service Authorizing Center (CAS)2. General characteristics of the Online Services Authorizing Center (CASOL)3. Flowchart of the Online Service Authorization Center (CASOL)Basic Input/Call ParametersBasic Output/Response...

Technological websites: digital rivers of information

by Ildefonso García-Correa | May 10, 2024 | Technology Consulting

Half a century ago the future was often depicted with the image of a world full of flying cars, a prophecy that has not come true (at least not yet). On the other hand, as far as we know, no one predicted that we would carry a small device in our pocket from which we...