by José Luis Vilariño | Sep 19, 2024 | Digital private prescription, Digital Reflections on Health, Digitization of processes, Health Core, Technology Consulting
1. Suffering in the authorization of services Undoubtedly, one of the most painful moments in a health insurer’s customer experience is the request for authorization of a service. This process continues to require the intervention of the patient,...
by José María Corsino | Jul 16, 2024 | Human Resources
The biggest enemy of those who work seriously in the field of new technologies, software development, or any of the disciplines that seek to improve processes, data, people’s lives with new (or old) technologies, is frustration. While not unique to the IT...
by José Luis Vilariño | Jul 11, 2024 | Digital Reflections on Health, Digitization of processes, Health Core, Technology Consulting
1. User experience in Digital Health. We all know or have had some disastrous digital experiences with convoluted mobile apps or websites that have led us to wonder and question whether digitization is worth it or if it is for a few “technology...
by Ildefonso García-Correa | Jun 21, 2024 | Career opportunities, Human Resources
The Assistant Director, Mariella Diaz of the International Internship Program at Princeton University (New Jersey, USA), visited Delonia’s offices to learn first-hand about the opportunities that our company offers to interns from all over the world. One of...
by José Luis Vilariño | May 24, 2024 | Digital Reflections on Health, Digitization of processes, Health Core, Technology Consulting
In this post we will define what an authorizing center of a digital health services platform is, the elements that compose it and the operational and conceptual advantages of its implementation. 1. Definition of Service Authorizing Center (CAS) ...
by José Luis Vilariño | Apr 12, 2024 | Digital Platform for Pet Insurance and Services, Digital Reflections on Health, Digitization of processes
1. Digitalization of pet services Continuing with the analysis of the processes associated with the management of pet services, we are going to describe one of the central functionalities of the system, which will be the digital registration of the...