by José Luis Vilariño | Nov 22, 2024 | Uncategorized
1. Autonomy in the digital management of collectives. With the constant increase in the number of options and services for different types of groups, companies that have to manage these services are faced with complex and inefficient processes. In this post we...
by Ildefonso García-Correa | Oct 28, 2024 | Insurance, Reinsurance platform
The Federation of European Risk Management (FERMA) celebrated its 50th anniversary in Madrid on October 20, 21 and 22, 2024. The event brought together many of the most important risk management professionals from Europe and other parts of the world. The meeting,...
by Ildefonso García-Correa | Oct 4, 2024 | Insurance, Reinsurance platform
FERMA (Federation of European Risk Management Associations) will hold its 2024 Forum onRisk Management and Risk Management. Forum 2024 from October 20 to 22 in Madrid. An important event which, of course, will be attended by Delonia, which is also a sponsor of the...
by José Luis Vilariño | Sep 19, 2024 | Digital private prescription, Digitization of processes, Health Core, Technology Consulting
1. Suffering in the authorization of services Undoubtedly, one of the most painful moments in a health insurer’s customer experience is the request for authorization of a service. This process continues to require the intervention of the patient,...
by José Luis Vilariño | Jul 11, 2024 | Digitization of processes, Health Core, Technology Consulting
1. User experience in Digital Health. We all know or have had some disastrous digital experiences with convoluted mobile apps or websites that have led us to wonder and question whether digitization is worth it or if it is for a few “technology...
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